EASY REPAIR PROCESS
- Book in your DJI Device for assessment using our repair portal.”Click here” or kindly email firstname.lastname@example.org
- A service administrator will contact you within 24-48 hrs with further instructions.
- Package your Device safely and securely and courier to Fixology Workshop in Seapoint. It is advisable that the customer insures the contents of their package.
- Our Drone Team experts will assess your device and provide you with the necessary quotations for out of warranty repairs.
- Using your assigned Job Card number please accept or reject the quote. Kindly note rejection fee applies should you decide not go ahead with the repair. Rejection Fee is R 550.00 (Ex VAT)
- Once Quote is accepted, please send through Proof of payment in order for repair work to commence.
- TAT for repair after payment is normally 1-2 days however is dependant on parts availability.
- Confirmation will be sent that your device is ready for collection.
Please see T&C for further info